We recommend reading this carefully to avoid any delays
Shipping :
Most orders of in-stock items will ship within 5-7 business days from the date of order.
We use UPS Ground to ship most of our packages, except for our large items. Please allow up to 7 business days for delivery once you have received your shipping notification. If you need your package sooner, we offer 2nd Day and 3rd Day service through UPS at an additional charge. We do not ship to PO Boxes.
Please make note in the item description if there is an estimated shipping time (i.e., please allow 2-3 weeks for shipping). This is the estimated shipping time and it is not a guarantee that the item will be shipped within this time frame. If there is an unexpected delay, we will contact you right away. Most items will ship within or before this estimated shipping time.
International Customer:
Please allow 4-7 days for shipping on all international orders as we must hand deliver your package to the USPS. We cannot accept non-US credit cards at this time. We have been successful in receiving authorizations on some Canadian and UK credit cards though. You may include your credit card information and we will contact you via email if we cannot receive an approval.
We now accept Goggle-checkout as a payment option for our international customers. Please select Goggle checkout as your payment option at checkout and you will be automatically directed to the secure payment site. As soon as we receive confirmation that your payment was received successfully, your order will be processed on our end.
We ship our international orders via usps . Additional fees may apply depending on the total weight of your order. You will receive a notification if we need additional fees'to cover your shipment. This fee usually applies to Large packages.
We cannot be responsible for duty charges or fees that may incur when the package is received in another country. If you are sending a gift to an international recipient, please be aware that duty or fees may be requested on their end. By law, we are required to state the purchase amount as the estimated value on the customs forms and cannot adjust that for any reason.
Promotions & Policies
International orders are not eligible for:
We cannot be responsible for duty charges or fees that may incur when the package is received in another country. If you are sending a gift to an international recipient, please be aware that duty or fees may be requested on their end. By law, we are required to state the purchase amount as the estimated value on the customs forms and cannot adjust that for any reason.
Payment:
Please note that we must collect payment for your order after it is placed. We accept MC, Visa.
All custom items such blankets and bedding orders must also be paid in full upon placing your order. Due to the great detail taken to make these items, if you wish to cancel a custom order, you will need to do so within 24 hours in which the order was placed. After this 24-hour grace period, we are unable to cancel the order and it is nonrefundable. Please make note of shipping time estimates within each product description.